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  • Trying to reach out to bib

    hey bib,

    sorry to bother you !

    I filled out a form yesterday and I sent a mail just after but got no response. I’m going to past it here if you don’t mind :

    Hi,


    Thanks for the quick (automatic) reply.

    I don’t understand the reason for the switch of the delivery option.
    I’m a French student and I thought the price would be under 100$ when I ordered.

    If there is a delay with the classic option, this doesn’t mean the shipping doesn’t occur right ?

    Also could I add the theraband to the order ? What would be the final price ?

    Thanks bib, I find it incredible that you are still active after all these years. It’s a rolling business I suppose .

    Thanks for your patience,
    H&M

  • #2
    MCIII,

    >I filled out a form yesterday and I sent a mail just after but got no response. I’m going to past it here if you don’t mind :<

    If you are from France, I think my wife was communicating with you?

    >I don’t understand the reason for the switch of the delivery option.
    I’m a French student and I thought the price would be under 100$ when I ordered.<

    I have no idea what you ordered, or from where. If it is Europe, then the shipping costs are horrible. Generally well over $50.

    >If there is a delay with the classic option, this doesn’t mean the shipping doesn’t occur right ?<

    I do not know what any of that means.

    >Also could I add the theraband to the order ? What would be the final price ?<

    If you ordered a Starter and Theraband, that would be $100. If the shipping is to Europe, the total costs will be over $150.

    >Thanks bib, I find it incredible that you are still active after all these years. It’s a rolling business I suppose .<

    My business is real estate. I make hangers to help guys.

    Bigger

    Comment


    • #3


      >If you are from France, I think my wife was communicating with you?<
      >I do not know what any of that means.<

      Sorry for the confusion, I thought that the reply was a bot and automatic. So it was your wife maybe I don't know. Never dealt with you guys, i'm a newbie concerning all of this.

      I was talking about this, quoted from the mail " Due to delivery service delays with our normal USPS Priority International service, all international orders will ship via USPS International Express. The cost for this is $68. I know this is horribly expensive, but it's currently the best option we have available." So this mentions a change right ?


      >I have no idea what you ordered, or from where. If it is Europe, then the shipping costs are horrible. Generally well over $50.<

      Basically I filled the form for a starter. I didn't see a mention of theraband so I probably missed it.

      >If you ordered a Starter and Theraband, that would be $100. If the shipping is to Europe, the total costs will be over $150.<

      Thus I wanted to know if it was possible to include the band to the order ?

      >My business is real estate. I make hangers to help guys.<

      That's more awesome then, thanks for that. I've read a hundred of pages from different forums, really interesting.
      I remember reading messages from 2001. Crazy !

      I'd like to add that I sent a mail back but didn't get a reply so I decided to post here.

      Thanks for your patience bib, truly awesome !



      Comment


      • #4
        MCIII,

        >I was talking about this, quoted from the mail " Due to delivery service delays with our normal USPS Priority International service, all international orders will ship via USPS International Express. The cost for this is $68. I know this is horribly expensive, but it's currently the best option we have available." So this mentions a change right ?<

        I guess so. My wife handles all of the shipping. I know that the pandemic has screwed up a lot of the international shipping. So I suppose she is using whatever the cheapest way is to get it to you.

        I do know the normal shipping is still really expensive.

        >Basically I filled the form for a starter. I didn't see a mention of theraband so I probably missed it.<

        It is a box right under the boxes for the three models.

        >Thus I wanted to know if it was possible to include the band to the order ?<

        Yes. Just fill out and submit a new form, with exactly what you want.

        >I remember reading messages from 2001. Crazy !<

        I started hanging in July (I think) '98.

        >I'd like to add that I sent a mail back but didn't get a reply so I decided to post here.<

        She most probably has not checked her Bib email yet.

        Bigger

        Comment


        • #5
          Thank you for the reply Bib.

          Do you know the delivery time for France ? I searched on the USPS website but only found something general like 7 to 21 days.

          Comment


          • #6
            MCIII,

            >Do you know the delivery time for France ? I searched on the USPS website but only found something general like 7 to 21 days.<

            I surely do not have any better information than USPS.

            Bigger

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            • #7
              Alright thanks again and sorry for the inconvenience.

              Comment

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